A Closer Look Into the Innovation of Our Application and What Separates Us From the Herd
Software Highlights
DIGITAL TRANSFORMATION
SIMPLIFY & STREAMLINE the overload of public records requests- with everything in a secure, user-friendly application. From the citizen making the request, to the person handling it, the process has never been easier, yet so advanced.
MANAGING THE TRANSPARENCY DEMAND
We understand the ever-growing demand for transparency and information in today’s world, and that is reflected in our application. We have created a seamless, streamlined solution to manage the abundance of requests many departments are now being inundated with.
RISK MITIGATION
By utilizing advanced analytics, RequestFOIA can help communities make better predictions of the types of requests and data citizens need and seek the most, thereby reducing unnecessary requests for responsive documents. With that insight and knowledge, we will be able to integrate tools faster and improve the accessibility to such information, reducing risks of litigation and miscommunication across a broad spectrum.
IMPROVED EFFICIENCY
By utilizing our Microsoft Azure Government Cloud application, RequestFOIA, to manage your public records requests, we will be able to provide you a demonstratable (ROI) Return on Investment tool that can measure your government’s savings in time, labor, and cross-department communication. We will continuously build this tool in a static environment, so you have the knowledge of any transitions that need to be made to improve on those efficiencies.
Tools
ONE SCREEN MANAGEMENT
All management of requests happen from your employee dashboard.
MULTI-DEPARTMENT REQUEST CONTROL
Our Multi Department Request Controls allow you to communicate internally, or transfer ownership of the request to the appropriate party.
REQUESTER APPEALS
RequestFOIA provides the necessary workflow tools to easily handle an appeal of a request in our application in real-time, thus ensuring that all the documents and communications regarding a request are in the same location as the originating request.
CUSTOMIZABLE WORKFLOWS
RequestFOIA understands that every agency has specific policies and procedures and that our application needs to fit into those standards. Our application was designed to easily alter workflow processes to provide the agency with the best public records request software developed and designed specifically for your needs.
AUDIT TRAIL
The application tracks every interaction and system execution of workflow tasks, with dates, signatures and time.
Security
AZURE GOVERNMENT CLOUD HOSTED
We utilize the Microsoft Azure Government Cloud to ensure the utmost level of security
CJIS, HIPAA, NIST, & FEDRAMP COMPLIANT
We understand the need for compliance in all areas and are compliant with CJIS, HIPPA, NIST, and FedRAMP. Our employees also undergo certified CJIS training.
CUSTOMIZABLE DASHBOARD & WORKFLOWS
We know that each department has their own unique infrastructure and initiatives. We meet that challenge with our customizable workflow and dashboard options. We tailor our application to fit all your department’s needs.